Privacy Policy

Enernova Company with the Act on the Protection of Personal Information, related laws and regulations, and guidelines, and handles customers' personal information with the utmost care. This agreement explains how we handle personal information. By using our services, you are deemed to have agreed to these Terms.

(1) Name of business operator handling personal information

Enneng Energy Technology Co., Ltd.

(2) Personal information collected

Our website asks you to provide personal information when you make a purchase or register as a user. The following information is collected.

・Name, Address

・Contact information (e-mail address, phone number)

・Information related to payment at the time of purchase (credit card, etc.)

・Purchased product and order number (only for user registration)

・Cookie information, computer information and connection information

The above information is very important for successful order transactions and after-sales service.
*Use of cookies

Some content on this site uses cookies to improve services and provide services more suitable for customers.

・What are cookies?

Cookies are small pieces of information that are downloaded to your computer or device when you visit certain websites. The Shopify website uses a variety of cookies, including strictly necessary performance, advertising, social media and content cookies. Cookies allow websites to remember your actions and preferences (such as your login and region selection) to improve your browsing experience. This means you don't have to re-enter this information every time you return to the site or move between pages. Cookies also provide information about how often the website is used. For example, number of visits.

・How to reject cookies

Cookies can be controlled and managed in a number of ways. Please note that deleting or blocking cookies may adversely affect your user experience and may prevent you from accessing some parts of our website completely.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through the browser controls in your browser's Tools or Settings menu.

(3) Purpose of use

(I) Purpose of use of personal information acquired other than cookies

・Provision of information on products, services, events, etc.

・Shipment of purchased products and gifts at events

・Response to inquiries, warranty support, user registration, etc.

・Measurement and improvement of advertising effectiveness

・Distribution of behavioral targeting advertisement・Market analysis, marketing

・Other  Business negotiations, meetings, and communications regarding recruitment activities and transactions

(II) Purpose of using cookies

①When you browse the website, we identify your computer and use it to use the service. Therefore, by storing cookies on your computer, you will not have to enter the same information repeatedly, making it more convenient for you to access the website on your browser.

②On this site, we use the information collected using cookies to analyze the usage status of the customer's website (access status, traffic, routing, etc.), improve the performance of the website itself, may be used to improve and improve the services we provide to our customers.

(3) In order to measure the effectiveness of advertisements on this site, we obtain information on the advertisements clicked on before visiting this site (click date, ad placement site, etc.) from a tool operated by a third party, and place an order. may be collated with the information of

(4) Provision of personal information to third parties

We do not transfer your personally identifiable information to third parties for purposes other than sales or transactions. Third parties, as used herein, do not include affiliates that help us operate our website, conduct our business, or serve our customers. However, non-personally identifiable information may be provided to other parties for marketing, advertising and other uses. We may also disclose your personal information if necessary to comply with the law. Third parties, such as Amazon, may collect website visitor data and display advertisements on sites on the Internet.

Personal information may be disclosed to the payment company for identity verification, billing destination confirmation and credit investigation.

(5) Shared use of personal information

In some cases, we may provide products or services under a joint brand with other businesses, or may provide services outsourced from a third party. We may also make available third party services and features of your choice on For example, we may allow you to use points from your chosen credit card company as a payment method on

(6) How to request disclosure of personal information

The following describes how to request personal information (data stipulated by the Personal Information Protection Law) that has the right to be disclosed.


Please contact us from the inquiry of (8).

・Who can make a request

Person or a person entrusted by the person, or a legal representative such as a person with parental authority

・When requesting disclosure

Please prepare documents to confirm that the person making the request is you or your agent.

Documents are as follows.

(I) If the person requesting disclosure, etc. is the person himself/herself, one of the following documents A or B

a) Documents of (I) A or B regarding the person in question

b) Documents of (II) A or B regarding the agent

c) Power of Attorney by the principal

(II) If the person making the request for disclosure, etc. is an agent, all of the following documents from a) to c)

a) Documents of (I) A or B regarding the person in question

b) Documents of (II) A or B regarding the agent

c) Power of Attorney by the principal

(7) Correction and suspension of use of personal information

If you wish to request correction or deletion of personal information, please contact us according to the method of requesting disclosure of personal information in (6).

(8) Contact Us

Enernova Customer Service

Pre-purchase inquiries (product models, specifications, technical details):

After-sales service (technical details, usage, failures):

Email sending time: Weekdays 10:00-16:00 *excluding weekends and holidays

(9) Revision

We may change or revise this policy from time to time in response to legal changes or business needs. Any such changes will be posted on the website, so please check the latest policy carefully.