Privacy Policy

Enernova recognizes the importance of protecting personal information, and will comply with the "Act on the Protection of Personal Information" and this Privacy Policy to protect the privacy of our customers.

1) Definition of personal information

This is information about an individual customer (hereinafter referred to as "personal information"), and refers to information that can identify the individual customer, such as the customer's name, address, and telephone number. It also includes information that can be used to identify an individual by matching it with other information.

2) Management of Personal Information

In order to keep customers' personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we maintain a security system. ・Implementation of a management system ・We will take necessary measures such as thorough employee education, implement safety measures, and strictly manage personal information.

3) Purpose of use of personal information

This website may register personal information such as name, e-mail address, telephone number, etc. when a customer makes an inquiry, but this personal information is used for purposes other than when he provides it. I will not use it. The personal information entrusted to us by our customers will be used for sending e-mails and materials as a response from our company, business guidance and questions. In addition, in order to measure the effectiveness of advertisements, information on advertisements clicked on before visiting this site (click date, advertisement site, etc.) is obtained from a tool operated by a third party, We may check it against your order information.

4) Prohibition of disclosure or provision of personal information to third parties

We will properly manage personal information entrusted to us by our customers and will not disclose personal information to third parties except in the following cases. With your consent When disclosing information to a company outsourced by the Company in order to provide the service desired by the customer When disclosure is required by law

5) Security measures for personal information

We take all possible security measures to ensure the accuracy and safety of personal information.

6) Personal inquiry

If a customer wishes to inquire, modify, or delete his or her personal information, we will respond after confirming the identity of the customer.

7) Observance and review of laws and regulations

We will comply with Japanese laws and other norms applicable to the personal information we hold, review the content of this policy as appropriate, and strive to improve it.

8) Contact Us

For inquiries regarding our handling of personal information, please contact: